volenergy introduced Microsoft Dynamics 365 F&O as its finance system, while operational processes continued to be represented in the existing legacy system OASE. This produced bidirectional interfaces between the finance and operational systems that were business-critical for day-to-day operations.
After go-live, stability problems arose in these interfaces. Data transfers did not always run reliably, interface servers could fail, and the finance team lacked the transparency needed to detect problems early and respond in a targeted way.
CONSENSO TECH was first brought in to advise and then supported the construction of a monitoring solution based on Grafana and Apache NiFi. The solution makes visible whether interface servers are available, whether data transfers completed successfully and where discrepancies or errors occur. This gave the finance team more control over the data flows between D365 F&O and OASE.